Política de reembolso

We want you to feel confident when shopping with Snugsy. That's why we offer a 30-Day Money-Back Guarantee.

30-Day Money-Back Guarantee

You have 30 days from the date of delivery to request a return.

If you're not satisfied with your purchase, contact us at snugsysup@outlook.com and explain the reason for your return. Our support team will provide you with the next steps.

Return Conditions

To be eligible for a return:

• The item must be in reasonable condition.
• The product should preferably be returned in its original packaging.
• You must contact us within 30 days of receiving your order.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible at snugsysup@outlook.com and include photos of the item and your order information.

We'll review the situation and work with you to find an appropriate solution.

Refunds

Once your return is received and approved, we will process your refund to the original payment method.

Please allow your payment provider additional processing time for the refund to appear in your account.

Important

Customers are responsible for ensuring that the product is packaged securely when returning an item.